Shipping & Delivery

• All domestic residential orders will be shipped UPS ground and the cost will be calculated before the checkout process- so you know exactly what the cost is before you make your purchase!! The cost of shipping is based on weight and destination. We currently do not ship internationally.
  
• All Military/PO Box/ Alaska/Hawaii orders will be shipped USPS Priority Mail. All USPS shipping charges will be calculated and added to the order at checkout.
• Orders received and processed before 2pm EST will be shipped the same business day. All orders received on Sat. or Sun will be processed next busines day.
  
• ALL ADDRESS CHANGES, CANCELLATIONS OR DELIVERY INTERCEPTIONS TO PROCESSED ORDERS WILL INCUR A $10.00 CHARGE
• All orders will be packed to our specifications regarding tape, filler, and box size/quantity. Orders will be packed in unmarked boxes.
• Cold packs are available upon request to prevent products from melting. We will NOT accept returns on melted products. A $9.00 FEE WILL BE ADDED TO ALL ORDERS REQUESTING COLD PACKS (recommended during summer months)

Returns & Replacements

• Returned merchandise must not be marked in any manner and must be in a resalable condition
• No COD returns will be accepted
• No cash refunds given on returns
• Closeout and Discontinued items may not be returned
• In the event of missing products, Slacor Supplements must be contacted within 24 hrs.
• If there is a legitimate mistake with your order due to a mistake on our part, we will fix the problem if it is reported within 24 hours the product is received AND if the product is NOT OPENED. **Please review your order and make sure it is correct before opening!!
• A 10% restocking fee will be applied to all returns
• Customers are responsible for shipping charges on products being returned due to customer error or dissatisfaction

If you desire to return a product please contact Slacor Supplements with the following information:

• Invoice Number
• Product description, item # and quantity
• Dates of purchase (all returns must be within 30 days of purchase)
• Reason for return (damage, incorrect, customer error, etc.)

Once we receive the above items Slacor Supplements will issue an RA#. This number will be provided within 36 hours. It is required that the RA# is marked on the outside of the returned boxes. Packages without RA#’s clearly marked on packages will be refused. All returns must be mailed within 10 days from when the customer receives the RA#.

Order Processing/Cancellations and Payment

Slacor Supplements is unable to make any alterations to orders after they have been submitted.  Order cancellation requests must be emailed to orders@slacorsupplements.com us within 30 MINUTES of the submission of the original purchase. Slacor Supplements cannot guarantee any cancellations received after 30 minutes of the submission of the original purchase.

Product image(s) available online are representative of the product offered but may not have the exact attributes. **Please read product description for the specific attributes of the product before ordering

We gladly accept Discover, Visa and MasterCard

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